Refund Policy

Returns

You can return your purchase within 14 days of receipt of the goods.

To be eligible for a return, your item must be unused and in the same condition that you received it.

To complete your return, please fill in the form attached to your order confirmation and send it back with the item(s). Also please notify me by email.

Please do not send your purchase back to the manufacturer.



Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.



Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@polish-pottery.nl.



Shipping

To return your product, you should mail it to: MG Polish Pottery, Oostdaallaan 46, 2241 XC Wassenaar, NL
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.